Policy Statement

  • Website Content  
    We will endeavour to ensure that the content of this website is always accurate, honest, and up-to-date. However, all content is subject to change without notice.
  • Personal Information  
    All personal information collected through the forms in this website will be used only for the purpose intended, eg to answer an enquiry or to process a holiday booking. Personal information will not be retained for longer than is necessary to satisfy the enquiry or booking made.
  • Mailing List  
    In the case of our mailing list, we will retain the information supplied by you for the purpose of operating our mailing list. Your information will not be shared with any other third parties. We will remove your details from our mailing list on request.
  • Cookies  
    Cookies are small parcels of data stored temporarily on your hard drive while you are browsing a website. These are a standard mechanism used by most websites. Our website employs cookies for the purpose of processing bookings. Cookies are also used for the purpose of generating access statistics. These provide us with general information about how our website is used. No personal information that would enable us to identify individuals is either obtained or stored, and the cookies are deleted automatically within 24 hours.
  • Links  
    Links to external websites are provided as a service to our users, eg where they contain information that may be of either general or specific interest to persons planning a self catering cottage holiday. However, we are not responsible for the content, views, or accuracy of information on external websites. Please note that clicking on to links may result in your transfer to another website, where data privacy practices may be different to that of Combermere Abbey. Visitors should consult the other website's privacy policies as we are not responsible for, and have no control over, information that is submitted to or collected by these third parties.
  • Telephone Payments  
    In the case of telephone payments, we will retain your credit / card details only until your payment has been processed, after which they will be destroyed.
  • Further Information  
    If you have a question about any aspect of our policy, please contact us.